Tom Murphy
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Recent activity by Tom Murphy-
Phish Alert Button
The Phish Alert Button is a feature provided to us to report illegitimate or annoying emails you may receive. It can be found in the upper right corner of your Outlook and it looks like this When...
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Microsoft Windows Defender Blocking Application Install
Sometimes when double clicking an icon to install an application, you will receive a message similar to below 2. To resolve this issue, you will need to locate the executable that you ...
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Reset Ultipro Password
IT doesn't have anything to do with Ultipro, you'll need to reach out to Rachel Brazee in HR. She will reset your Ultipro password for you.
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Install a Networked Printer to your PC
Use File Explorer to navigate to \\AUR-FP03\ and hit Enter (NOTE: If you are in COI, use \\COI-FP01, Mason use \\Mason-FP02\) Navigate to find the printer you're looking to install 3. ...
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Internet access issues due to FilteringProxy Windows Security popup
You may come across this popup repeatedly on your computer, effectively stopping you from accessing websites, Concur, Outlook, etc. The resolution to this issue is below 1. Search the computer f...
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CheckPoint Harmony EndPoint Security Features
The new CheckPoint Harmony system replaces Symantec Anti-Virus, ForcePoint website scanning, and the VPN system. It looks a little different than it used to, here are some features to be aware of....
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Mobile HotSpot or Wi-Fi calling not working on Corp cell phone.
You will need to reset the network settings on your phone. iPhone: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings Galaxy: Settings > General Management > Reset...
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How to Map a Network Drive/Folder
On your desktop Click on the file explorer button this will open a new file explorer window. This guide assumes you have existing access to the folder/location you are attempting to map. On the ...
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How to Archive my Email in Outlook
Click on the FILE menu at the top of your Outlook client, choose “Tools”, then “Clean Up Old Items”. At the top of the “Archive” window, choose “Archive this folder and all subfolders:”, then ch...
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My Ring Central audio isn't working
1. Open Settings in Ring Central 2. Select Audio 3. Select the correct device in both the speaker and microphone fields 4. If expected one doesn't work, try the other options as well.